Privacy Policy

1. Information We Collect

We may collect personal information such as your name, phone number, email address, service request details, and any information you voluntarily provide through our enquiry forms, phone calls, WhatsApp messages, or email communication.

2. How We Use Your Information

Your information may be used to:

• Respond to your enquiries.
• Provide laptop and desktop repair services.
• Schedule appointments.
• Provide repair updates.
• Improve our website and customer service.
• Respond to support requests.

3. Information Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

4. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website performance. You can disable cookies through your browser settings if you prefer.

5. Third-Party Services

We may use trusted third-party services such as Google Analytics, Google Maps, Google Fonts, WhatsApp, and payment providers to improve our services. These third-party services have their own privacy policies.

6. Sharing of Information

We do not sell, rent, or trade your personal information. Your information is shared only when necessary to provide our services or when required by law.

7. Data Retention

We retain customer information only for as long as necessary to provide our services, maintain service records, comply with legal obligations, and improve customer support.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information where applicable.
• Contact us regarding privacy-related questions.

9. Changes to This Privacy Policy

NK Laptop Service Center reserves the right to update this Privacy Policy at any time. Any changes will become effective immediately after they are published on this website.